Medisoft SETUP CHECKLIST  
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 Medisoft

  SUE I NEED YOU TO CONTINUOUSLY UPDATE THIS LIST (MAKE NOTES IN MS WORD DOCUMENT) AND SEND IT TO ME FOR POSTING ON WEB SITE

 

Setup usernames and passwords with proper security access

  Sign on as an user that has Level 2 access and try to use the system under the user for things they would normally do.  Example enter a new reason code, patient, case..then be able to delete it....Sue don't be to big on this..I've had problems in the last office (Greeley) where people could not due these basic task.  Please be detailed in your checks. Thank you

 

Setup program options
Uncheck enforce Accept assignment
Check Force Document Number
Select FaceSheet under Face Sheet
Select Patient Monthly Statement
Check Auto Format Soc Sec
Uncheck Calculate Allowed Amount
Aging report from Date of First Statement
Check Use Color Coding

 

Setup DiegoRa, TCSP with level 1 access

 

Set defaults Description for new cases

 

Set defaults Insurance Coverage Percentage to 100 for new cases POLICY 1

 

Set defaults Insurance Coverage Percentage to 100 for new cases POLICY 2

 

Set defaults Insurance Coverage Percentage to 100 for new cases POLICY 3

 

Set defaults Accept Assignment for new cases for Policy 1, Policy 2, Policy 3

  Set defaults for case - default facility is the office
  Set defaults for new patients - Doctors, Billing Code, Signature on File, Flag

 

Set the column view for cases on all PCs

 

Set the column view for patients on all PCs

 

Set the column view for new cases on all PCs

  Providers have UPIN, License Number, SSN /TIN, Signature On File is checked
  Add column "Claim Number" to Transaction screen

 

Change the grid caption for patients on all PCs from:
Chart No, BirthDate, BillCode, PatInd  Ins #1, Ins#2, CoPay

  Setup enforce assignment (checked), Multiply units time amount (Checked) --otherwise it will miscalculate my reports

 

Go to PROVIDERS and add PIN and GROUP ID for each doctor for the insurance companies they participate with

 

Go thru each insurance company and add the  EMC Payor Number and EMC Extra 1/Medigap for EMC carriers

 

Make sure that the INSPAYMENT, INSADJUST, INSWITHOLD, DEDUCTIBLE exits in the procedure codes

 

Set the defaults for each new insurance companies:INSPAYMENT, INSADJUST, LEAVE WITHHOLD BLANK, DEDUCTIBLE

  Update existing insurance companies with INSPAYMENT, INSADJUST, LEAVE WITHHOLD BLANK, DEDUCTIBLE -  Use ARC32 to do update

 

Disable SET DEFAULTS from permissions so no one can set defaults (Permissions - Data Entry- uncheck)

 

Go thru each provider, make sure that the following information is entered
UPIN, CLIA #, TAT #, Federal ID# or SS No, License #, Specialty, Signature on file, Medicare Participating

 

Go through the payment / credit / adjustment codes…in the TRANSACTION screen to make sure they are positive or negative and they are the right adjustment type

 

Print out HCFA forms for Medicare from OLD system and compare them with the new HCFA in Medisoft

 

Print out HCFA forms for other carrier from OLD system and compare them with the new HCFA in Medisoft

 

Do people need to use two forms for HCFA or just one

 

Review HCFA forms for PIN, or provider ID at box 33

 

Is Medicare check box marked on top when printing Medicare HCFA forms?

 

Is the walkout receipt good enough for the office?

 

Is the statement print out good enough for the office?

 

SOF on file utility was ran to set patient Signature on File…need to copy SOF.exe under C:\Program Files\Medisoft\Bin folder.  Run file once copied to this location

  Did you setup default PATIENT payment codes for cash payments and check payments in program options / payment application
  Did you setup the defaults for new insurance carriers to be
Patient Signature On File = Signature On File
Insurance Signature On File = Signature On File
Physician Sign On File = Print Name
Print PIN on Form = Pin Only
Default Billing Method = Paper

Did you check all the insurance companies to make sure their values are set as described above?   Use ARC32 to do update
  Did you identify the INSURANCE TYPE for companies that required this value such as MEDICARE, BLUE CROSS/SHIELD
  Did you setup PROGRAM OPTIONS / DATA ENTRY / CREATE BILLING NOTE / COMMENTS - otherwise it will not print on HCFA form
  There should be only one type of CASH, CHECK, BAD CHECK, NSF CHARGE payment (not multiples) - just one..so when they run a DAY SHEET at the end of the day they do not have multiple sections for co-pays on checks or cash.
  List Grid Views What would practice Like to See on Grids for Patient and Cases.
  Remove ALLOW, add the modifier 1 & 2 (if more than one modifier is used by practice), put modifier     next to PROCEDURE, add Date to for the first grid column.
  PHOENIX
 Version 10 make sure the practice (FILE / PRACTICE INFORMATION) is set up with the tax id and the entity type is either non-person for group practices (which is used if submitting all claims under group numbers or person for offices that submit as individual provider numbers.  If the practice submits both ways leave as pe

Referring doctors need the default set as person for the entity type. Use ARC32 to do update

 
All patients need to have default set as person under the entity type. Use ARC32 to do update

Under the providers you need to set default as person for entity type.

If the practice bills for individual providers leave the Default Pins tab under PINS blank and the default Group ID numbers blank.

Under the PINS tab if they submit as group you need to fill in both the PIN and Group numbers.  It could be just the tax ID in both fields if they do not have a different ID Number.  A number needs to be in both fields for every insurance that is billed electronic.  If they submit as individual providers you need to only fill in the PINS column.

You must also set up two EDI receivers if they submit both ways as group and individuals.


Under the group EDI receiver in the ID and Extra fields for group you must check the group practice and put a 2 in the extra 4 field.  For individual EDI Receiver you must put a 1 in the extra 4 field and don’t check group practice.

If you are crossing over from the stratus platform to the phoenix platform remove the TAT numbers the Phoenix system does not use the TAT numbers

If you are on Version 9 or below then you do not need to enter entity types.
 

EDI RECEIVERS
PHX  - Setup values for:

Submitter ID 1:  example  NN000
Submitter Password 1:  example NN000  (same number as above)

Extra 3:  Enter contact name:  example  Susan

Extra 4:  Enter 1 for person or 2 for Group
 

Program File:  PHX  - this is the executable file

  STRATUS:
Set up EMC receiver by going to List – EMC receiver –
Address Tab –

ProxyMed Clearing
House
Contact Name -  for practice
Modem Tab –
Data Phone     866-798-4910
Dialing Prefix   if you need to dial out on line 1 or 91
Serial Port  Com1       Parity  
None    Baud Rate  28.8k      Data Bits  8
Transmit Protocol  X-modem       Stop Bits 
1
Transmission Mode  Test Until they go live with electronic then change to Active
ID and Extras Tab –
Program File 
STRATUS
  Clean up MWZIP codes using Data Integrity Checks in ePractice EMR™
  Under Data Entry Tab check if they want to serialized Superbills and if they want to create billing notes
  If they want billing note you must set up new code under Procedures/Payments/Adjustment for COMMENT
  Set up under the Payment and Deposit

Check Mark boxes at bottom of deposit box
Showing Claim marked done
Print Claims (if practice wants to print at that time)
Print Statement (if practice wants to Print at that time)
  Go over Fee Schedule for all Procedure Codes used within the practice and determine if they need one or more fee schedule
  Have Practice sign up online with all carriers they participate with in order to check claim status and to give TCSP the passwords.
  Find out if any modifiers are used and if so do they use multiple modifiers.  Setup view in transaction screen
  Work with Practice on Superbills with both DX and Procedure codes
  For PT billing – Anthem Blue Cross Blue Shield – Check Contracts first for Southport you need to make sure that the code 97799 must be put on the claim as the last code.  This is a special code used strictly for Blue Cross claims.
  Check setup errors from EDI
  Make sure GROUP number is printed on HCFA for Medicare
  Setup doctor for OnCallData - eprescribing
  Download DataRunner from OnCallData on server
  Copy our standard superbill for the doctor(s)
  Copy our Patient Verification Form  (Facesheet) this must be as a superbill so users can right click on scheduler for each patient and quickly print one. Form is available at Dr. Greeley or under properties for the report you can convert it to a superbill.
  Set Entity under practice information as PERSON if they submit claim as single doctor or NON-PERSON if they submit claims as a group.
  Set Entity under patient demographics as PERSON.  Set it as default when creating a new patient.
   
 
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